This page explains what personal information win7jili collects, why we collect it, and how we keep it safe. We believe every Filipino player deserves clarity on how their data is used.
When you register with win7jili, we collect basic personal details such as your full name, date of birth, email address, and mobile number. This information is required to verify that you are a real person aged 21 and above, in compliance with responsible gaming standards in the Philippines. We also collect your preferred payment method details when you make a deposit or request a withdrawal, so transactions can be processed accurately and securely. All personal information submitted during registration is encrypted in transit and stored in secured systems with restricted access. We do not collect more data than what is genuinely necessary to operate your account and deliver a smooth gaming experience.
As you use the platform, we automatically collect certain technical and behavioural data, including your device type, browser, IP address, pages visited, session duration, and game interactions. This data helps us understand how Filipino players use win7jili so we can improve performance, fix bugs, and tailor the experience to what you actually need. Activity data is also used for fraud prevention and responsible gaming monitoring — for example, to detect unusual account behaviour that may indicate compromised credentials or problematic play patterns. We do not sell, rent, or trade this information to any third-party marketing organisation. Aggregated, anonymised platform data may be used internally for product research and improvement purposes only.
When you contact our support team through live chat or email, we retain records of those conversations to help resolve ongoing issues and to maintain service quality. Any information you voluntarily provide during a support interaction — such as a description of a problem or feedback about a feature — is stored securely and used only in the context of addressing your query. We may also send you account-related notifications via email or SMS, such as transaction confirmations, security alerts, and updates to these policies. You will not receive unsolicited promotional messages unless you have explicitly opted in to marketing communications. You may update your communication preferences at any time by contacting our support team.
All deposit and withdrawal transactions conducted through win7jili are logged for the purposes of payment processing, fraud prevention, and regulatory compliance. Transaction records include timestamps, amounts in Philippine pesos, payment method references, and transaction status. These records are retained for the period required by applicable financial regulations and are accessible only to authorised personnel. We do not store your full card numbers or complete online banking credentials — payment processing is handled through third-party payment gateways that operate under their own security standards. If you have a query about a specific transaction, our support team can assist you using the records associated with your account.
As a member of win7jili, you have clear rights over your personal data. Here is a plain-language summary of what you can request and how we handle those requests.
You have the right to request a copy of the personal information that win7jili holds about you at any time. To make a data access request, simply contact our support team with your registered account details and a description of the information you would like to review. We aim to respond to all access requests within a reasonable timeframe, and in most cases you will receive a summary of your data within 14 business days. The information provided will cover personal registration details, transaction history, and support interaction records associated with your account. There is no fee for submitting a data access request, and we will not penalise you in any way for exercising this right.
If you believe that any personal information held in your win7jili account is inaccurate or out of date, you have the right to request a correction. Common examples include an outdated phone number, a misspelled name, or an incorrect date of birth entered at registration. To request a correction, contact our support team with the relevant details and, where required for verification purposes, supporting documentation. We will review the request and update your records as soon as practicable, notifying you once the change has been made. Maintaining accurate account information also helps ensure that your withdrawals are processed smoothly and without delays related to identity verification.
You may request that win7jili delete your personal data in certain circumstances, such as if you close your account and no longer wish for your information to be retained beyond what is legally required. Please be aware that we are obligated to retain certain records — including transaction history — for a minimum period as required by Philippine financial regulations and our operating obligations. Deletion requests that fall within these legally mandated retention requirements may be partially fulfilled, with an explanation of which data must be retained and for how long. Once the mandatory retention period has passed, retained data is securely deleted or anonymised. To submit a deletion request, contact our support team and we will guide you through the process step by step.
win7jili uses industry-standard security measures to protect personal data from unauthorised access, disclosure, or misuse. All data transmitted between your device and our platform is protected using secure encryption protocols. Access to member data within our organisation is restricted on a strict need-to-know basis, and team members with access to personal information are bound by confidentiality obligations. We conduct regular internal reviews of our data security practices to ensure they remain effective and up to date. If a data security incident occurs that affects your personal information, we will notify you in accordance with our obligations under applicable privacy regulations, and we will take immediate steps to contain and investigate the issue.
This Privacy Policy was last reviewed in 2025. For questions about your data or to submit a request, visit our FAQ page or reach out to our support team directly.
If you have concerns about how your personal data is handled, our support team is ready to assist. You can also visit the FAQ page for quick answers, or head to Responsible Gaming to learn about the tools available to help you play safely.